Bilingual Center Coordinator EnglishSpanish

Behavior Treatment & Analysis; Walnut Creek (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Behavior Treatment & Analysis is seeking a friendly, organized Bilingual Center Coordinator (English/Spanish) to join our team. The role covers opening/closing the center, front-desk client check-in, inventory, and coordinating administrative needs to support efficient service delivery.

You will work with multiple teams to implement center policies, assist with events, and maintain a welcoming environment for clients, families, and staff.

Qualifications

• Bilingual in Spanish is required.
• Bachelor's Degree (preferably in the related field) and/or RBT Certification.
• 1 year of relevant experience (preferred).
• Ability to work independently and take initiative.
• Excellent written and verbal communication skills; highly organized and detail oriented.
• Ability to multitask and be flexible in assignments.
• Exercise initiative and resourcefulness, including being self-motivated.
• Desire to support staff and clients through creative problem solving.
• Be compassionate and understanding.

Responsibilities

• Ensure schedules are executed properly and maintain open communication with scheduling team.
• Assist in greeting and checking in clients, providing excellent customer service and addressing client concerns.
• Assist in maintaining inventory of all office and center supplies, including ordering supplies and ensuring stock.
• Monitor the center's maintenance needs and report issues to the Compliance Department for follow-up.
• Answer phones at the front desk and provide information about the center and its services.
• Collaborate to implement and monitor policies to ensure compliance with regulations and accreditation standards.
• Assist in organizing and coordinating center events such as workshops, open houses, and parent meetings.
• Perform other administrative duties to support center operations.
• Open/close the center and ensure parents and clients are attended to.
• Perform other miscellaneous administrative duties as assigned.
• Coordinate with the team on scheduling, administrative tasks and daily operations.
• Ensure financial goals are met for the center.

Skills

Bilingual Spanish

Communication

Organization

Multitasking

Initiative

Compassion

Independent work

Problem solving

Education

Bachelor's Degree / RBT Certification

Tools

MS Word

Excel

PowerPoint

Job description

About the Bilingual Center Coordinator (English/Spanish)

Schedule : Tuesday–Friday | 11:30 AM–8:00 PM, Saturdays | 7:30 AM-4:00 PM

We are looking for a friendly, organized, and reliable Bilingual Center Coordinator (English/Spanish) to join our team.

The Center Coordinator supports the daily administrative and operational activities of the center, ensuring a welcoming, organized, safe, and professional environment for clients, families, and staff. This role is responsible for opening and closing the center, assisting with client check-in, coordinating administrative needs, maintaining inventory, monitoring facility maintenance needs, and supporting compliance with company policies and procedures. The Center Coordinator collaborates with different teams and departments to communicate operational changes, address center-related needs, and support efficient service delivery. This position also assists with center events, customer service, and administrative initiatives that contribute to the center's overall performance and service quality.

Essential Duties and Responsibilities:

• Ensure that schedules are being executed properly and maintain open communication with the scheduling team to address any in-center cancellations or changes.
• Assist in greeting and checking in clients, providing excellent customer service and addressing any client concerns or questions.
• Assist in maintaining inventory of all office and center supplies, including ordering supplies as needed and ensuring that supplies are well-stocked.
• Monitor the center's maintenance needs, identify any issues requiring attention, and report them to the Compliance Department for follow-up and resolution.
• Answer phones at the front desk, providing information about the center and its services, and redirecting questions to appropriate staff when necessary.
• Collaborate to implement and monitor policies and procedures to ensure compliance with state and federal regulations and accreditation standards
• Assist in organizing and coordinating center events, such as workshops, open houses, and parent meetings
• Perform other administrative duties as assigned to support the efficient operation of the center.
• Responsible for opening/closing the center, making sure parents are clients are well attended
• Perform other miscellaneous administrative duties as assigned.
• Coordinate and collaborate with the team in all aspects of scheduling, administrative and daily operations.
• Ensure that financial goals are met for the center

Qualifications:

• Bilingual in Spanish REQUIRED
• Bachelor's Degree (preferably in the related field) and/or RBT Certification
• 1 year of relevant experience (preferred)
• Ability to work independently and take initiative
• Excellent written and verbal communication skillsHighly organized and detail oriented
• Ability to multitask and be flexible in assignments
• Exercise initiative and resourcefulness, including being self-motivated
• Desire to support staff and clients through creative problem solving
• Be compassionate and understanding

Licenses, Certifications:

• Driver's License ( Required )
• Fingerprint clearance (both DOJ and FBI)

Other Knowledge, Skills and Abilities:

• Team Leadership
• Excellent written/oral communication
• Relationship development
• Solution-oriented problem solving
• Excellent organization and planning
• Systems management
• Exceptional project and personnel management skills
• Excellent ability to multitask and prioritize in a busy, fast-growth environment
• Proficiency in MS Word, Excel and PowerPoint is essential