Bilingual Center Coordinator (English/Spanish)

Behavior Treatment & Analysis; Walnut Creek (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Behavior Treatment & Analysis seeks a friendly, organized Bilingual Center Coordinator (English/Spanish) to manage daily administrative and operational tasks at our Walnut Creek center. You will open/close, check in clients, handle inventory, and coordinate events with the scheduling and compliance teams.

The role requires bilingual Spanish proficiency, strong communication, and the ability to multitask in a fast-paced environment while ensuring a welcoming atmosphere for families and staff.

Qualifications

• Bilingual in Spanish (REQUIRED).
• Bachelor's Degree and/or RBT Certification.
• 1 year of relevant experience preferred.
• Excellent written and verbal communication skills.
• Highly organized and detail oriented.

Responsibilities

• Ensure schedules are executed properly and communicate with scheduling team about cancellations.
• Greet and check in clients, delivering excellent customer service and addressing questions or concerns.
• Maintain inventory of office and center supplies and reorder as needed.
• Monitor center maintenance and report issues to Compliance for follow-up.
• Answer front desk phones and provide information about the center and services.
• Collaborate to implement policies ensuring compliance with regulations and accreditation standards.
• Organize and coordinate center events such as workshops and parent meetings.
• Open/close the center and ensure parents and clients are attended to.
• Support daily administrative duties to aid efficient operations.
• Help meet the center's financial goals through administrative support.

Skills

Bilingual in Spanish

Communication skills

Team leadership

Education

Bachelor's Degree

RBT Certification

Tools

MS Word

MS Excel

PowerPoint

Job description

About the Bilingual Center Coordinator (English/Spanish)

Schedule: Tuesday–Friday | 11:30 AM–8:00 PM, Saturdays | 7:30 AM-4:00 PM

We are looking for a friendly, organized, and reliable Bilingual Center Coordinator (English/Spanish) to join our team.

The Center Coordinator supports the daily administrative and operational activities of the center, ensuring a welcoming, organized, safe, and professional environment for clients, families, and staff. This role is responsible for opening and closing the center, assisting with client check-in, coordinating administrative needs, maintaining inventory, monitoring facility maintenance needs, and supporting compliance with company policies and procedures. The Center Coordinator collaborates with different teams and departments to communicate operational changes, address center-related needs, and support efficient service delivery. This position also assists with center events, customer service, and administrative initiatives that contribute to the center’s overall performance and service quality.

Essential Duties and Responsibilities:

• Ensure that schedules are being executed properly and maintain open communication with the scheduling team to address any in-center cancellations or changes.
• Assist in greeting and checking in clients, providing excellent customer service and addressing any client concerns or questions.
• Assist in maintaining inventory of all office and center supplies, including ordering supplies as needed and ensuring that supplies are well-stocked.
• Monitor the center’s maintenance needs, identify any issues requiring attention, and report them to the Compliance Department for follow-up and resolution.
• Answer phones at the front desk, providing information about the center and its services, and redirecting questions to appropriate staff when necessary.
• Collaborate to implement and monitor policies and procedures to ensure compliance with state and federal regulations and accreditation standards
• Assist in organizing and coordinating center events, such as workshops, open houses, and parent meetings
• Perform other administrative duties as assigned to support the efficient operation of the center.
• Responsible for opening/closing the center, making sure parents are clients are well attended
• Perform other miscellaneous administrative duties as assigned.
• Coordinate and collaborate with the team in all aspects of scheduling, administrative and daily operations.
• Ensure that financial goals are met for the center

Qualifications:

• Bilingual in Spanish REQUIRED
• Bachelor's Degree (preferably in the related field) and/or RBT Certification
• 1 year of relevant experience (preferred)
• Ability to work independently and take initiative
• Excellent written and verbal communication skills
• Highly organized and detail oriented
• Ability to multitask and be flexible in assignments
• Exercise initiative and resourcefulness, including being self-motivated
• Desire to support staff and clients through creative problem solving
• Be compassionate and understanding

Licenses, Certifications:

• Driver's License (Required)
• Fingerprint clearance (both DOJ and FBI)

Other Knowledge, Skills and Abilities:

• Team Leadership
• Excellent written/oral communication
• Relationship development
• Solution-oriented problem solving
• Excellent organization and planning
• Systems management
• Exceptional project and personnel management skills
• Excellent ability to multitask and prioritize in a busy, fast-growth environment
• Proficiency in MS Word, Excel and PowerPoint is essential