Bilingual Case Manager, Pasadena — Mass Tort Advocate

Perfected Claims; Pasadena (CA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Time Off: PTO & Holidays

Health, dental, vision coverage

FSA & HSA options

Disability & Life Insurance

401(k) with company match

Employee Assistance Program (EAP)

Job summary

Perfected seeks a bilingual Case Manager in Pasadena, CA to move cases through milestones with empathy, handling intake, medical records coordination, client engagement, and post-settlement support. You will work closely with clients in person and via calls, emails, and texts, ensuring timely documentation and compliance.

The role emphasizes empathy, accuracy, and SLA adherence in a fast-paced legal services environment, with overtime as needed and strong cross-functional collaboration.

Qualifications

• Bachelor's Degree or similar experience.

Responsibilities

• Gathers data and interprets it to determine next steps for optimal case results.

Skills

Interpersonal skills

Detail-oriented

Multitasking

Organizational skills

Team collaboration

Analytical thinking

Problem solving

Calm under pressure

Adapt to change

Independent worker

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Google Sheets

Microsoft Office

Job description

Perfected seeks a bilingual Case Manager in Pasadena, CA to move cases through milestones with empathy, handling intake, medical records coordination, client engagement, and post-settlement support. You will work closely with clients in person and via calls, emails, and texts, ensuring timely documentation and compliance.

The role emphasizes empathy, accuracy, and SLA adherence in a fast-paced legal services environment, with overtime as needed and strong cross-functional collaboration.