Bilingual Case Manager – Home & Community Care

Health Connect America, Inc.; MetroWest (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Health Savings Account with company

Dependent Daycare Flexible Spending

401(k) Retirement Plan

Employee Assistance Program (EAP)

Job summary

Health Connect America seeks a Targeted Case Manager to deliver high-quality case management across our multi-state footprint. You will ensure documentation meets payer, state, and COA standards, and you will assist in marketing referrals while coordinating with a treatment team and clinical supervisor.

You will build service plans, connect families to community resources, document outcomes, and maintain timely records.

Qualifications

• Bachelor’s degree in human services discipline (Florida) required.
• Experience working with children and families in case management or community resource capacity.

Responsibilities

• The Targeted Case Manager provides best practice, quality case management services, ensure that all documentation is completed per Payer, State, and COA standards and requirements.
• Assist in marketing new referrals.
• Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
• Develop service plans with input from the treatment team and the Clinical Supervisor.
• Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.
• Complete documentation within established time frames.
• Meet with clients weekly or bi-weekly for up to 12 months.
• Attend and participate bi-weekly with Treatment Team meetings.
• Serve as a liaison with other professionals and agencies related to the client.
• Actively recruit new referrals to ensure that your caseload stays full.
• Provide 24/7 on-call support for clients as per program requirements.
• Ensure compliance with all state regulatory bodies.

Education

Bachelor’s degree in human services discipline

Job description

Health Connect America seeks a Targeted Case Manager to deliver high-quality case management across our multi-state footprint. You will ensure documentation meets payer, state, and COA standards, and you will assist in marketing referrals while coordinating with a treatment team and clinical supervisor.

You will build service plans, connect families to community resources, document outcomes, and maintain timely records.