Bilingual Targeted Case Manager for Family Services

Health Connect America, Inc.; Kissimmee (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision insurance

401(k) retirement plan

Employee Assistance Program (EAP)

Job summary

Health Connect America is hiring a Targeted Case Manager to provide best practice, quality case management services and ensure documentation meets payer, state, and COA standards. You will assist in marketing referrals and collaborate with the treatment team to develop service plans for clients across families and individuals.

The role requires state-specific qualifications and emphasizes coordination with community resources, timely documentation, and ongoing client follow-up for up to 12

Qualifications

• State Specific Qualifications section outlines degree requirements and credentials per state (Mississippi and Florida).
• Mississippi: Master’s degree with credentialing options and 2 years in mental health care.
• Florida: Bachelor's in a human services discipline and experience with families in case management or community resources.

Responsibilities

• Communicate with customers, colleagues, and others to answer questions, disseminate information, and address concerns.
• Develop service plans with input from the treatment team and Clinical Supervisor.
• Connect families with needed community resources and document referral success.
• Complete documentation within established time frames.
• Meet with clients weekly or bi-weekly for up to 12 months.
• Attend bi-weekly Treatment Team meetings.
• Serve as liaison with other professionals and agencies.
• Actively recruit new referrals to keep caseload full.
• Provide 24/7 on-call support as per program requirements.
• Ensure compliance with state regulatory bodies.

Education

Master’s degree in a human services, behavioral health, social work, counseling, or related field

Bachelor’s degree in a human services discipline

Job description

Health Connect America is hiring a Targeted Case Manager to provide best practice, quality case management services and ensure documentation meets payer, state, and COA standards. You will assist in marketing referrals and collaborate with the treatment team to develop service plans for clients across families and individuals.

The role requires state-specific qualifications and emphasizes coordination with community resources, timely documentation, and ongoing client follow-up for up to 12