Bilingual Case Manager – English/Korean

ADP, Inc.; Los Angeles (CA); On-site; USD 54,000 - 78,000; Full time

Job summary

ADP, Inc. in Los Angeles, CA is seeking a full-time case management professional to serve an assigned caseload and coordinate with staff, vendors, and the community.

The role emphasizes organizing, documenting, and resolving work-related situations, attending meetings, and maintaining compliance with policies; bilingual English/Korean skills support service delivery to diverse populations.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university; two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Provides case management services for an assigned caseload.
• Works closely with individuals served and/or their families.
• Communicates with staff, vendors and the community.
• Organizes and resolves work-related situations.
• Contacts individuals served and documents per SOPs and policy.
• Prepares case transfers as needed.
• Attends unit, division, supervision, staff and in-service meetings.
• Attends Planning Team meetings at primary programs and related meetings/hearings.
• Handles officer-of-the-day duties as required.
• Handles confidential information and adheres to Welfare and Institutions codes.
• Consults with appropriate specialists regarding service needs.
• Maintains effective working relationships with management, peers, and staff.
• May act as Program Manager in the absence of the Program Manager.

Skills

Bilingual English/Korean

Time management

PC literate

Education

Bachelor's degree

Job description

ADP, Inc. in Los Angeles, CA is seeking a full-time case management professional to serve an assigned caseload and coordinate with staff, vendors, and the community.

The role emphasizes organizing, documenting, and resolving work-related situations, attending meetings, and maintaining compliance with policies; bilingual English/Korean skills support service delivery to diverse populations.