Bilingual Case Manager — Empower Families to Thrive

Community Teamwork; Lowell (MA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

4 Weeks Paid Time Off

Medical, Dental, Vision Insurance

401K with company match

Tuition Reimbursement

Job summary

Community Teamwork in Lowell, MA is seeking a Case Manager to provide comprehensive case management, advocacy, support, and referral services to participants. You will help individuals or families overcome barriers and work toward self-sufficiency.

Responsibilities include intake assessments, developing individualized service plans, coordinating with partners, and documenting case notes. Bilingual Spanish is required; a valid driver's license is preferred.

Qualifications

• Bilingual Spanish required.
• High School Diploma or Equivalent required.
• Excellent customer service, organizational, oral and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient computer skills in basic software and data collection systems.

Responsibilities

• Complete intake and needs assessments with each participant.
• Interview and evaluate clients to formulate Individualized Service Plans.
• Help clients build self-sufficiency plans and transition to self-advocacy.
• Advocate on behalf of clients and attend administrative hearings when needed.
• Maintain accurate records and enter data into agency databases.
• Provide emergency response management and accompany/transport participants as needed.

Skills

Bilingual Spanish

Customer service

Organizational skills

Oral & written communication

Multitasking

Education

High School Diploma or Equivalent

Tools

Data entry systems

Job description

Community Teamwork in Lowell, MA is seeking a Case Manager to provide comprehensive case management, advocacy, support, and referral services to participants. You will help individuals or families overcome barriers and work toward self-sufficiency.

Responsibilities include intake assessments, developing individualized service plans, coordinating with partners, and documenting case notes. Bilingual Spanish is required; a valid driver's license is preferred.