Bilingual Case Manager — After-School Support & Wellness

Personal Growth Counseling Services; Toledo (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Personal Growth Counseling Services seeks a Case Manager for after-school program hours (3:00–7:00 PM) to manage cases and ensure clients receive services per their ITP. You will coordinate with community resources, document progress, and collaborate with partners to support sobriety, mental health, and safety.

Responsibilities include crisis de-escalation, referrals, and maintaining audit-ready files while upholding the agency's mission and ethics.

Qualifications

• High School Diploma or equivalent.
• 3+ years of experience in the social work field.
• Fluent in both English and Spanish, with the ability to communicate verbally and in writing in both languages.
• Must be certified within 90 days of starting on First Aid, CPR, and De-escalation Training.
• Be at least 23 years old, have a valid driver's license, and a good driving record.
• Maintain a current Ohio or Michigan driver's license and be willing to use personal vehicle for job duties.
• Proficient in Excel with ability to create reports.

Responsibilities

• Utilize basic clinical interventions to support client efforts toward sobriety and wellbeing.
• Acquire knowledge and maintain current resources to address client needs (food, housing, medical care, etc.).
• Complete and submit progress notes within 24 to 48 hours.
• Achieve or exceed individual productivity goals.
• Review case files regularly to ensure audit-ready status.
• Collaborate with referral sources and agencies to coordinate client care and referrals.
• Acquire and maintain techniques for crisis de-escalation and basic medical/mental health emergencies.
• Perform duties in a friendly, respectful manner aligned with agency values and standards.
• All other duties as assigned.

Skills

Bilingual English/Spanish

Social work experience

First Aid/ CPR/ De-escalation

Driver's license

Education

High School Diploma

Tools

Excel

Job description

Personal Growth Counseling Services seeks a Case Manager for after-school program hours (3:00–7:00 PM) to manage cases and ensure clients receive services per their ITP. You will coordinate with community resources, document progress, and collaborate with partners to support sobriety, mental health, and safety.

Responsibilities include crisis de-escalation, referrals, and maintaining audit-ready files while upholding the agency's mission and ethics.