Bilingual Case Manager

TORKLAW; Irvine (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

12 paid holidays annually

10 paid vacation days annually

6 paid sick days annually

Medical insurance

401(k) with 4% company match

Job summary

TORKLAW seeks a Bilingual Case Manager to advance pre-litigation personal injury cases from inception to settlement in Irvine. You will maintain detailed files, communicate with clients and parties, draft legal documents, and coordinate medical records and treatment.

The role emphasizes organization, teamwork, and client-focused service in a compassionate environment. The ideal candidate has 2+ years in plaintiff PI, strong communication, and the ability to handle multiple tasks while delivering

Qualifications

• 2+ years of experience in plaintiff personal injury.
• Proficient with standard office and productivity software.
• Excellent written and verbal communication skills.
• Highly organized with the ability to manage multiple tasks and priorities.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Manage pre-litigation personal injury cases from inception through settlement.
• Maintain organized and accurate case files, records, and documentation.
• Communicate with clients, attorneys, insurance adjusters, medical providers, and other parties.
• Draft and prepare legal documents and correspondence.
• Gather medical records, bills, evidence and case-related materials.
• Coordinate medical treatment and assist clients through the claims process.
• Monitor case progress and ensure deadlines and milestones are met.
• Collaborate with attorneys and support staff to move cases toward resolution.
• Provide compassionate, professional client service in sensitive situations.

Skills

Team collaboration

Written & verbal communication

Highly organized

Client-focused service

Tools

Office software

Job description

BILINGUAL CASE MANAGER | PLAINTIFF PERSONAL INJURY

PAY: $60K- $85K

TORKLAW is more than a respected personal injury law firm - it’s a team built on compassion, accountability, and advocacy. We’re looking for professionals who take pride in their work, communicate with confidence, and are passionate about guiding clients through some of the most difficult moments of their lives.

We are seeking an organized and driven Case Manager to join our team. This role is ideal for someone who thrives on keeping cases moving forward, building meaningful client relationships, and working collaboratively with attorneys and support staff to deliver outstanding service and results.

WHY TORKLAW?

At TORKLAW, we believe great results start with great people. We foster a supportive, team-oriented environment where employees are encouraged to grow professionally, contribute meaningfully, and make a real impact every day.

WHAT YOU’LL DO

As a Case Manager, your responsibilities include, but are not limited to:

• Manage pre-litigation personal injury cases from inception through settlement
• Maintain organized and accurate case files, records, and documentation
• Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved parties
• Assist with drafting and preparing legal documents and correspondence
• Gather and organize medical records, bills, evidence, and other case-related materials
• Coordinate medical treatment and assist clients throughout the claims process
• Handle property damage claims and assist with lien negotiations
• Monitor case progress and ensure deadlines, milestones, and follow-ups are completed timely
• Work collaboratively with attorneys, and support staff to move cases efficiently toward resolution
• Provide compassionate and professional client service while managing sensitive situations with care and professionalism

WHAT WE’RE LOOKING FOR

• 2+ years of experience in plaintiff personal injury
• Proficient with standard office and productivity software
• Strong ability to work collaboratively in a team-oriented environment
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple tasks and priorities effectively
• Resourceful problem-solver with the ability to navigate challenging situations professionallyProfessional, personable, and client-focused demeanor
• Bilingual in English and Spanish is a plus but not required
• Prior litigation experience is a plus

BENEFITS & PERKS

In addition to a competitive salary, this position will receive the following benefits:

• 12 paid holidays annually
• 10 paid vacation days annually
• 6 paid sick days annually
• Medical insurance
• 401(k) with 4% fully vested safe-harbor company match
• Regular firm events including happy hours, team building activities, and holiday celebrations
• Opportunities for professional growth and development