Personal Injury Case Manager

TORKLAW; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

12 paid holidays annually

10 paid vacation days annually

6 paid sick days annually

Medical insurance

401(k) with 4% company match

Regular firm events

Job summary

TORKLAW is seeking a dedicated Case Manager for its Chicago office focused on personal injury claims. The successful candidate will manage pre-litigation cases, providing support and communication with clients, attorneys, and medical providers throughout the process.

Essential qualifications include 2+ years in personal injury, strong organizational skills, and a high level of professionalism. The role offers competitive benefits and a collaborative work culture that encourages professional growth.

Qualifications

• 2+ years of experience in plaintiff personal injury.
• Strong ability to work collaboratively in a team-oriented environment.
• Proficient with standard office and productivity software.

Responsibilities

• Manage pre-litigation personal injury cases from inception through settlement.
• Maintain organized and accurate case files, records, and documentation.
• Communicate with clients, attorneys, insurance adjusters, and medical providers.

Skills

Client interaction

Organizational skills

Communication skills

Team collaboration

Problem-solving

Job description

CASE MANAGER | PLAINTIFF PERSONAL INJURY

PAY: $60K- $85K

TORKLAW is a growing plaintiff-side personal injury law firm focused on providing high-quality legal representation and outstanding client support. We are looking for a dedicated and detail-oriented Case Manager who is passionate about helping clients and keeping cases organized and progressing efficiently.

This opportunity is ideal for someone who enjoys client interaction, thrives in a collaborative environment, and can confidently manage multiple responsibilities throughout the pre-litigation process.

WHY JOIN TORKLAW?

Our team is committed to professionalism, collaboration, and delivering exceptional service to every client we represent. We offer a supportive environment where employees are encouraged to develop their skills, contribute meaningfully, and grow within the organization.

WHAT YOU'LL DO

• Manage pre-litigation personal injury cases from inception through settlement
• Maintain organized and accurate case files, records, and documentation
• Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved parties
• Assist with drafting and preparing legal documents and correspondence
• Gather and organize medical records, bills, evidence, and other case-related materials
• Coordinate medical treatment and assist clients throughout the claims process
• Handle property damage claims and assist with lien negotiations
• Monitor case progress and ensure deadlines, milestones, and follow-ups are completed timely
• Work collaboratively with attorneys, and support staff to move cases efficiently toward resolution
• Provide compassionate and professional client service while managing sensitive situations with care and professionalism

WHAT WE'RE LOOKING FOR

• 2+ years of experience in plaintiff personal injury
• Proficient with standard office and productivity software
• Strong ability to work collaboratively in a team-oriented environment
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple tasks and priorities effectively
• Resourceful problem-solver with the ability to navigate challenging situations professionally
• Professional, personable, and client-focused demeanor
• Bilingual in English and Spanish is a plus but not required
• Prior litigation experience is a plus

BENEFITS & PERKS

In addition to a competitive salary, this position will receive the following benefits:

• 12 paid holidays annually
• 10 paid vacation days annually
• 6 paid sick days annually
• Medical insurance
• 401(k) with 4% fully vested safe-harbor company match
• Regular firm events including happy hours, team building activities, and holiday celebrations
• Opportunities for professional growth and development

If you’re looking for a place where your contributions matter, your growth is supported, and your work has real impact, we’d love to hear from you.

Apply today!