Bilingual Care Coordinator - Hybrid Schedule & Growth

Person Centered Services Care Coordination Organization, LLC

City of Rochester (NY)

Hybrid

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

20 days PTO first year (25 days second

13 paid holidays

Health insurance options (Medical, D&R

401(k) with 50% match up to 3%

Life insurance & long-term disability

Lifestyle Spending Account up to $500

Wellness hours for exercise/volunteeri

Mentorship and coaching

Job summary

Person Centered Services is hiring a Bilingual Care Coordinator to oversee a holistic care program addressing health, behavioral health, and community supports. You will coordinate assessments, life planning, and service provider collaboration with a focus on client-centered outcomes.

Qualified candidates bring knowledge of developmental disabilities, OPWDD services, and experience with SMART goals. The role emphasizes cultural competence and strong communication in a diverse community.

Qualifications

Knowledge of developmental disabilities, chronic disease and social determinants of health.
Experience with motivational interviewing.
Experience writing SMART goals.
Knowledgeable of person-centered planning regulations.
Ability to build relationships and effectively communicate.
Encourages community integration.
Demonstrates cultural competence.
Demonstrates ethical and professional responsibilities and boundaries.
Demonstrates capacity to use Health Information Technology to link services and facilitate communication.
Knowledge of confidentiality regulations.
Organizational and time management skills
Ability to prioritize.
Proactively approaches professional responsibilities.
Completes work in a timely manner.

Responsibilities

Completes required assessments using person centered planning techniques, as well as gathers and incorporates all other relevant assessments.
Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team.
Supports the individual in the planning process to ensure that the individual directs the process to the maximum extent possible and can make informed decisions and choices.
Reviews the Life Plan with the individual’s entire interdisciplinary team no less than annually, and every time there is a life changing event. This review must occur during a face to face meeting, no less than annually.
Accountable for coordinating all aspects of an individual’s care.
Effectively manage a tiered caseload, while tailoring services to individual needs.
Completes program enrollment and eligibility document.
Completes and secures consents and authorizations to share information.
Develops and maintains appropriate records.
Completes and reviews paperwork necessary for case files and reports.
Completes documentation and billing in a timely manner.
Meet with individuals in their homes, physician/provider offices, and other public places in order to conduct assessments and provide services.
Accompanies individuals to appointments in accordance with Person Centered Services policy.
Collaborates with providers and service support team members.
Initiate incident reports and follow-up to ensure compliance with regulations.
Monitor individual satisfaction with supports and services.
Ensures case files are in compliance with regulation and policy.
Provide quality driven, cost effective, culturally appropriate services.
Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company’s commitment to diversity, equity, and inclusion.
Other related duties, as may be assigned by the Care Coordinator Supervisor or Director of Care Coordination.