Bilingual Campaign Coordinator – Customer Success

PostcardMania; Clearwater (FL); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

401K

Short- and Long-Term Disability

Paid Vacation time

Paid holidays

Free yoga on-site

Free chiropractor visits

Job summary

PostcardMania in Clearwater, Florida, is looking for a dedicated Campaign Coordinator to enhance client experience by ensuring smooth marketing campaign execution. This full-time, in-office role involves significant customer interaction, including phone and email communication.

The ideal candidate should have a minimum of 2-5 years in customer service, be able to multitask, and maintain composure under pressure. The compensation starts at $19.50/hr with potential bonuses and benefits like 401K options and free yoga sessions.

Qualifications

• Pleasantly communicate with customers through phone, email, and live chat.
• Navigate computer systems effectively once trained.
• Follow customer instructions accurately.

Responsibilities

• Act as the main point of contact for customers during their order.
• Coordinate between customers and various internal teams.
• Ensure timely completion of customer orders with 5-star service.

Skills

Customer communication

Multitasking

Attention to detail

Verbal and written communication

Computer navigation

Education

2-5 years in customer service roles

Tools

Microsoft Office Suite (Outlook & Excel)

Job description

PostcardMania in Clearwater, Florida, is looking for a dedicated Campaign Coordinator to enhance client experience by ensuring smooth marketing campaign execution. This full-time, in-office role involves significant customer interaction, including phone and email communication.

The ideal candidate should have a minimum of 2-5 years in customer service, be able to multitask, and maintain composure under pressure. The compensation starts at $19.50/hr with potential bonuses and benefits like 401K options and free yoga sessions.