Bilingual Call Center: Sales & Retention (EN/ES) – Hybrid

AT&T; Miami (FL); Hybrid; USD 22,594 - 32,179; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Employee discounts on plans and services

Tuition reimbursement

Paid time off

Paid parental leave

Disability benefits

Job summary

A leading telecommunications company is seeking a Bilingual Call Center Sales and Retention Representative (English/Spanish) in Miami, FL. This full-time hybrid position involves handling customer interactions, upselling, and solving service-related issues. With compensation starting at $19.88 per hour plus commissions, top performers can earn over $62,280 per year. The role requires strong communication skills and a customer-focused approach. Join a dynamic team and enjoy comprehensive benefits including medical coverage, 401(k), and paid time off.

Qualifications

• Ability to hold a conversation in both English and Spanish.
• Commissioned sales experience highly preferred.
• Strong work ethic and attention to detail.

Responsibilities

• Handle customer interactions in a fast-paced environment.
• Identify upselling opportunities and close deals.
• Resolve issues related to service and billing.

Skills

Bilingual (English/Spanish)

Commissioned sales experience

Customer focus

Problem-solving skills

Job description

A leading telecommunications company is seeking a Bilingual Call Center Sales and Retention Representative (English/Spanish) in Miami, FL. This full-time hybrid position involves handling customer interactions, upselling, and solving service-related issues. With compensation starting at $19.88 per hour plus commissions, top performers can earn over $62,280 per year. The role requires strong communication skills and a customer-focused approach. Join a dynamic team and enjoy comprehensive benefits including medical coverage, 401(k), and paid time off.