Bilingual Call Center/Customer Service Rep - Spanish/Portuguese

Automated Health Systems, Inc.; Marlborough (MA); On-site; USD 25,000 - 26,000; Full time

Job summary

Automated Health Systems in Marlborough, MA is seeking a Bilingual Call Center/Customer Service Rep (Spanish/Portuguese). This onsite role focuses on assisting individuals with information and support regarding benefits and providing high-quality customer service.

Responsibilities include delivering accurate information, maintaining consistent service levels, and benefiting from comprehensive training and a strong company culture with career growth opportunities.

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Skills

Bilingual

Education

High School Diploma/GED

Associates Degree preferred in social or behavioral sciences or related field

Job description

Bilingual Call Center/Customer Service Rep - Spanish/Portuguese

#26-257

Marlborough, Massachusetts, United States

Work Location

Onsite

Job Responsibilities

Automated Health Systems has Bilingual Customer Service Representative positions available in Marlborough, MA. These positions are onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Job Requirements

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Salary Range

18-19

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