Bilingual Call Center Agent (English/Spanish)

Ultimate Staffing Services; Raleigh (NC); On-site; USD 26,000 - 29,000; Full time

Job summary

Ultimate Staffing Services in Raleigh, NC is seeking a Bilingual Call Center Agent to join our team. The role involves handling high volume inbound and/or outbound calls, responding to real-time customer questions, and delivering exceptional service. Monday–Friday, 8-hour shift between 8am and 6pm, with competitive hourly pay.

Requires a High School Diploma or GED and prior call center or customer service experience. Reliable transportation is a must to commute to the Raleigh location.

Qualifications

• High School Diploma or GED is required.
• Experience in customer service or call center.
• Must have reliable transportation.

Responsibilities

• Handle high volume inbound and/or outbound calls.
• Respond to real-time customer questions/issues promptly.
• Provide exceptional customer service.

Skills

Bilingual

Education

High School Diploma or GED

Job description

Ultimate Staffing Services in Raleigh, NC is seeking a Bilingual Call Center Agent to join our team. The role involves handling high volume inbound and/or outbound calls, responding to real-time customer questions, and delivering exceptional service. Monday–Friday, 8-hour shift between 8am and 6pm, with competitive hourly pay.

Requires a High School Diploma or GED and prior call center or customer service experience. Reliable transportation is a must to commute to the Raleigh location.