Bilingual Call Center Agent

Ultimate Staffing Services; Raleigh (NC); On-site; USD 26,000 - 29,000; Full time

Job summary

Ultimate Staffing Services in Raleigh, NC is seeking a Bilingual Call Center Agent to join our team. The role involves handling high volume inbound and/or outbound calls, responding to real-time customer questions, and delivering exceptional service. Monday–Friday, 8-hour shift between 8am and 6pm, with competitive hourly pay.

Requires a High School Diploma or GED and prior call center or customer service experience. Reliable transportation is a must to commute to the Raleigh location.

Qualifications

• High School Diploma or GED is required.
• Experience in customer service or call center.
• Must have reliable transportation.

Responsibilities

• Handle high volume inbound and/or outbound calls.
• Respond to real-time customer questions/issues promptly.
• Provide exceptional customer service.

Skills

Bilingual

Education

High School Diploma or GED

Job description

Bilingual Call Center Agent (JN -082026-429765) Raleigh, North Carolina

Salary: USD19 - USD21 per hour

Ultimate Staffing is seeking experienced Bilingual Call Center Representatives for an immediate opening in Raleigh, NC (Capital Blvd area near Beltline).

HOURS: Monday - Friday, 8 hour shift between the hours of 8am-6pm

Pay $19-$21/hour

Must be able to handle high volume inbound and/or outbound calls

Receive and promptly respond to real-time customer questions/issues

Provide exceptional customer service

REQUIREMENTS

High School Diploma or GED REQUIRED

Customer Service or Call Center experience

Reliable Transportation