Bilingual Business Development Associate - Hindi OR Urdu

Universal Processing LLC (uP); Plano (TX); On-site; USD 32,373 - 35,817; Full time

Benefits offered by this job

Medical, vision, and dental coverage

Generous PTO

401k

Bonuses

Job summary

Universal Processing LLC (uP) is seeking a Business Development Associate in Plano, Texas. This fully onsite position involves engaging with small-to-medium-sized business owners and cultivating new business opportunities. Ideal candidates will be bilingual in English and Hindi or Urdu, possess strong communication and analytical skills, and have a drive to learn and develop sales skills. Compensation starts at $23.50/hour, with benefits including medical, dental, and generous PTO. Join us in empowering local businesses!

Qualifications

• Must be authorized to work in the US at the time of hire.
• Previous sales or customer service experience preferred, but not required.
• Ability to be well-spoken and confidently connect with potential clients.

Responsibilities

• Gather leads, conduct cold calls, and schedule appointments to develop new business.
• Engage conversations with small-to-medium-sized business owners by introducing products and services.
• Obtain business information and inputting lead information into databases.
• Follow up with potential clients to further engage business opportunities.
• Meet and exceed required sales targets.

Skills

Bilingual proficiency in English and Hindi or Urdu

Strong communication skills

Critical thinking

Detail-oriented

Analytical abilities

Education

High school diploma or equivalent

Bachelor’s degree in Business or related field preferred

Job description

This role is intended for Hindi / Urdu fluent speakers. Are you ready to go uP?

• We are named in Top Workplaces NYC for 2024
• We are one of the winners of USPAACC’s Fast 100 Asian American Business awards
• We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
• We were a finalist for Best ISO of the Year by ETA in 2024
• We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses

Why Should You Join Universal Processing?

• You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
• You are passionate to serve and support our local community and their growth
• You are given one month on-the-job paid training
• You get medical, vision, and dental coverage, generous PTO, and 401k
• You earn generous bonuses

Compensation: This is a non‑exempt position, with a base rate of $23.50/hour during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $26.00/hour.

Role Summary

The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients.

Responsibilities

• Gather leads, conduct cold calls, and schedule appointments to develop new business
• Engage conversations with small‑to‑medium‑sized business owners by introducing products and services
• Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases
• Gather credit card processing statements for pricing analysis and to understand business financial situations
• Follow up with potential clients to further engage business opportunities
• Manage the business pipeline and develop a payment strategy for long‑term success
• Meet and exceed required sales targets.

Qualifications

• Must be authorized to work in the US at the time of hire. We are an E‑Verify employer!
• Bilingual proficiency in English AND Hindi OR Urdu is required; must be able to read and write
• High school diploma or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred
• Previous sales or customer service experience preferred, but not required
• Strong communication skills, critical thinking, detail‑oriented, and analytical abilities
• Ability to be well‑spoken and confidently connect with potential clients on the phone
• Aptitude for learning and a drive to develop your negotiation and sales skills.

About uP

Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium‑sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest‑growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO‑100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

At Let’s Go uP, we are an equal employment opportunity employer.