Bilingual Branch Specialist - Banking & Customer Service

Consumers Credit Union; Waukegan (IL); Presencial; USD 23 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Pension after 6 months

Resumo da oferta

Consumers Credit Union North Waukegan branch is seeking a full-time Branch Specialist to join our on-site team. You will perform concierge, teller and personal banking duties, welcome members, process transactions, and open accounts to help members reach their financial goals.

You will promote products and services, educate members on ITMs, and ensure accurate servicing while maintaining compliance and a high level of integrity in a fast-paced environment.

Qualificações

• Experience in customer-focused retail, sales or cash handling.
• Comfort with promoting products and engaging in consultative conversations.
• Strong communication skills and relationship-building ability.

Responsabilidades

• Welcome members in the branch creating a positive first impression.
• Assist and educate members on self-service options, including ITMs.
• Process transactions accurately and resolve account and service needs.
• Open new consumer accounts with attention to detail.
• Identify opportunities to connect members with loans, mortgages, and wealth management services.
• Maintain compliance with policies, procedures, audits, and balancing standards.

Conhecimentos

Customer service

Sales

Cash handling

Communication

Formação académica

High School diploma

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Consumers Credit Union North Waukegan branch is seeking a full-time Branch Specialist to join our on-site team. You will perform concierge, teller and personal banking duties, welcome members, process transactions, and open accounts to help members reach their financial goals.

You will promote products and services, educate members on ITMs, and ensure accurate servicing while maintaining compliance and a high level of integrity in a fast-paced environment.