Bilingual Branch Growth & Sales Leader

Advance America, Cash Advance Centers, Inc.; Buena Park (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Advance America is seeking a Branch Sales Manager in Buena Park, CA to lead daily operations, drive sales, coaching and development of branch staff. You will manage financial goals, oversee banking procedures, and ensure compliance with federal, state, and local laws while delivering exceptional customer service.

This role requires strong leadership, strategic thinking, and hands-on guidance to achieve branch profitability and growth.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Two years of prior management experience preferred. Applicants must also have a working knowledge of P&L, sales, collections, and cost controlling measures.
• Knowledge of Microsoft Word and Excel is required.
• Must be 18 years or older, eligible to work in the USA, and able to pass post-offer screens including background checks.

Responsibilities

• Operations: Communicate the Company’s vision and strategies to all team members.
• Establish and communicate division goals and objectives.
• Manage financial goals; use analytics to assess ways to improve financial position.
• Provide training and guidance in operations and sales leadership in conjunction with Division Director.
• Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards; ensure compliance with federal, state, and local law.
• Delegate tasks and responsibilities to appropriate team members.
• Maintain the Advance America appearance standards and branch maintenance requirements.
• Marketing: conduct competitive market analysis and develop strategies to increase market share and active customer accounts.
• Leadership: train and develop skills of the branch team; recruit and coach.
• Relationship Building / Customer Experience: build relationships and monitor customer satisfaction; lead on delinquent accounts.
• Compliance: ensure that all laws and company policies are followed and guide branch teams.
• Training: provide training in operations, marketing and customer experience.
• Instruct branch on procedures, policies and systems; lead by example.

Skills

Sales leadership

Leadership

Customer relationship

Training

Communication

Education

High School Diploma or equivalent

Some college preferred

Job description

Advance America is seeking a Branch Sales Manager in Buena Park, CA to lead daily operations, drive sales, coaching and development of branch staff. You will manage financial goals, oversee banking procedures, and ensure compliance with federal, state, and local laws while delivering exceptional customer service.

This role requires strong leadership, strategic thinking, and hands-on guidance to achieve branch profitability and growth.