Bilingual Box Office Ticket Agent (Part-Time)

ASM Global-SMG; Laredo (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Legends Global in Laredo, TX seeks a Part‑Time Box Office Ticket Seller in the Finance Department to support ticket operations and customer service. The role reports to the Box Office Manager and requires accurate cash handling and sales recording.

Responsibilities include opening/closing the window, processing tickets and payments, reconciling cash, and assisting with Will-Call and reservations while maintaining confidentiality and professionalism.

Qualifications

• High school diploma or GED required; six months box office or banking experience preferred.
• Bi-lingual (English/Spanish) strongly preferred.
• Excellent communication skills in both English and Spanish.
• Ability to count money, make change, and handle cash accurately.
• Ability to listen and follow instructions; work independently or with a team.
• Excellent customer service skills; respond to customer needs promptly.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Computer skills: input data into a computer to record sales transactions.
• MUST BE 18+ YEARS OLD.

Responsibilities

• Opens and/or closes ticket window as required.
• Accurately dispenses tickets, accepts payment, and makes change.
• Maintains accurate counts for hard tickets and for computer-printed tickets.
• Completes daily sales reports.
• Balances cash receipts and submits to Box Office Manager for audit.
• Fills reservations for seats by mail and handles Will-Call.
• Responds to customer questions and provides event information.
• Records sales transactions in the computer system.
• Maintains confidentiality concerning upcoming events.
• Performs other duties as assigned by the Box Office Manager.

Skills

Cash handling

Customer service

Bilingual English/Spanish

Communication skills

Teamwork

Flexibility

Education

High school diploma or GED

Tools

POS system

Computer skills

Job description

Legends Global in Laredo, TX seeks a Part‑Time Box Office Ticket Seller in the Finance Department to support ticket operations and customer service. The role reports to the Box Office Manager and requires accurate cash handling and sales recording.

Responsibilities include opening/closing the window, processing tickets and payments, reconciling cash, and assisting with Will-Call and reservations while maintaining confidentiality and professionalism.