Bilingual BDC Appointment Specialist

pagemployeejobboard; Jersey City (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health care

401k match

Career growth

Training

Team environment

Job summary

Hudson Nissan, a Penske Automotive Group dealership, is seeking motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences. As a BDC Appointment Coordinator, you will assist customers via call center channels, including text, email, and social media.

We offer bilingual opportunities, comprehensive benefits, and ongoing training within a Fortune 500 company, with potential for career advancement in a fast-paced environment.

Qualifications

• High school diploma or equivalent with one year related experience.
• Associate's degree preferred; relevant training accepted.
• Bilingual abilities advantageous.
• Strong written and verbal communication.

Responsibilities

• Assist customers in a call center environment via text, email, or social media.
• Schedule appointments and coordinate with sales teams.
• Provide prompt, courteous responses to inquiries.
• Maintain accurate customer records in CRM.
• Support customers through ownership journey.

Skills

Bilingual

Communication skills

Interpersonal skills

Team player

Customer service

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

CRM

MS Office Suite

Lead management tools

Job description

Hudson Nissan, a Penske Automotive Group dealership, is seeking motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences. As a BDC Appointment Coordinator, you will assist customers via call center channels, including text, email, and social media.

We offer bilingual opportunities, comprehensive benefits, and ongoing training within a Fortune 500 company, with potential for career advancement in a fast-paced environment.