Bilingual Banking Sales & Service Specialist

Fhnb; Little Rock (AR); Hybrid; USD 32,000 - 42,000; Full time

Job summary

FCBI is seeking a customer-focused teller in Little Rock, AR to handle cash transactions in a high-volume branch. You will evaluate customer needs, open straightforward accounts, and cross-sell bank services in a bilingual environment serving Spanish-speaking customers.

Qualifications include 18+ years old, HS diploma/equivalency, and flexible schedule including evenings/weekends. Background check required; strong teamwork encouraged.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation.
• Must work well in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Aim to meet monthly new account production targets.
• Participate in in-store prospecting and cross-selling.
• Process deposits and balance daily transactions accurately.

Skills

Customer service

Cash handling

Teamwork

Spanish support

Education

High school diploma or equivalent

Tools

POS system

Job description

FCBI is seeking a customer-focused teller in Little Rock, AR to handle cash transactions in a high-volume branch. You will evaluate customer needs, open straightforward accounts, and cross-sell bank services in a bilingual environment serving Spanish-speaking customers.

Qualifications include 18+ years old, HS diploma/equivalency, and flexible schedule including evenings/weekends. Background check required; strong teamwork encouraged.