Bilingual Banking Sales & Service Specialist

Fulton Bank, N.A.; Hackettstown (NJ); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical plans with prescription drug覆盖

Flexible spending account or health-sf

Dental and vision insurance

Life insurance

401(k) with employer match

Paid time off

Disability insurance

Adoption assistance

Educational assistance

Wellness program

Job summary

Fulton Bank, N.A. in Hackettstown, NJ is seeking a Bilingual Sales and Service Specialist to deliver an exceptional customer experience and provide a one-stop banking solution.

You will handle service and sales tasks, assist with account openings, and promote financial products while supporting customers in Spanish. The role requires at least 1 year of customer service or sales experience and fluency in Spanish; 40-hour weeks and a full-time schedule with no Sundays.

Qualifications

• High School Diploma or equivalent.
• 1+ years customer service or sales experience.
• 6 to 12 months cash handling experience (preferred).

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement.
• Advance personal knowledge of sales techniques and utilize the CRM system and other resources to foster relationship building conversations with customers.
• Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.
• Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Skills

Customer service

Sales

CRM

Bilingual Spanish

Teller transactions

Education

High School Diploma

Job description

Fulton Bank, N.A. in Hackettstown, NJ is seeking a Bilingual Sales and Service Specialist to deliver an exceptional customer experience and provide a one-stop banking solution.

You will handle service and sales tasks, assist with account openings, and promote financial products while supporting customers in Spanish. The role requires at least 1 year of customer service or sales experience and fluency in Spanish; 40-hour weeks and a full-time schedule with no Sundays.