Bilingual Banking Associate - Customer Experience

JPMorgan Chase & Co.; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

JPMorgan Chase & Co. is seeking a part-time teller in Brooklyn, NY. You will greet clients, manage lobby traffic, and schedule meetings while delivering friendly service and accurate transactions.

Responsibilities include account servicing, enabling new accounts, and assisting customers with digital banking tools. A high school diploma or GED is required, with a strong emphasis on customer care and teamwork.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and active listening skills.
• Ability to resolve client issues with attention to detail.
• Team-oriented with willingness to collaborate with branch staff.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and open new accounts while following policies.
• Assist clients with daily banking and technology self-service options.
• Educate clients on products and solutions, sharing knowledge and referrals.
• Perform branch operations and assist with cash devices in line with procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking a part-time teller in Brooklyn, NY. You will greet clients, manage lobby traffic, and schedule meetings while delivering friendly service and accurate transactions.

Responsibilities include account servicing, enabling new accounts, and assisting customers with digital banking tools. A high school diploma or GED is required, with a strong emphasis on customer care and teamwork.