Bilingual Automotive Parts Specialist - Customer Focus

O'Reilly Auto Parts; Osceola (IA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Medical, Dental, & Vision Insurance

401k with Employer Contributions Start

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide excellent service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply, and the role emphasizes customer-first interactions and accurate transactions.

The position involves following company programs, assisting customers in choosing parts, handling returns, restocking, and performing basic in-store services as trained.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs and policies.
• Greet customers and assist in selecting merchandise.
• Support professional customers and installers as needed.
• Process transactions accurately and handle cash, checks, and cards.

Skills

Alphanumeric sequence matching

Outstanding customer service

Multitasking under pressure

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide excellent service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply, and the role emphasizes customer-first interactions and accurate transactions.

The position involves following company programs, assisting customers in choosing parts, handling returns, restocking, and performing basic in-store services as trained.