Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Van Wert (OH); Vor Ort; USD 15.000 - 23.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Assistance

Stock Purchase Plan

Career Growth Opportunities

Zusammenfassung

O'Reilly Auto Parts in Van Wert, OH, is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers. The role includes assisting with merchandise selection, handling transactions, and maintaining stock accuracy. Bilingual abilities are encouraged to apply.

The position emphasizes friendly service, multitasking between in-store and phone inquiries, and participation in ongoing company training. A strong track record in automotive parts knowledge is a plus.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist them in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Process exchanges and returns according to policy.
• Answer store calls, lookup parts, quote prices, and promote related items.
• Handle cash, checks, credit card transactions, and maintain secure cash drawer.
• Address customer complaints politely and resolve issues.
• Support stock updates, planogram changes, and inventory tasks.
• Perform in-store services (as allowed by local laws) and drive deliveries if needed.

Kenntnisse

Customer service

Multitasking

Alphanumeric matching

Spanish language

Jobbeschreibung

O'Reilly Auto Parts in Van Wert, OH, is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers. The role includes assisting with merchandise selection, handling transactions, and maintaining stock accuracy. Bilingual abilities are encouraged to apply.

The position emphasizes friendly service, multitasking between in-store and phone inquiries, and participation in ongoing company training. A strong track record in automotive parts knowledge is a plus.