Bilingual Automotive Parts & Service Specialist

O'Reilly Auto Parts; New Boston (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with company contributions

Medical, dental, vision insurance

Team member health programs

Career growth opportunities

Job summary

O'Reilly Auto Parts in New Boston, Texas, is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management with tasks. Bilingual candidates encouraged to apply and cross-train on warranty/returns, cash handling, and in-store services.

You will assist with stock, price lookups, and upselling related items, while ensuring a friendly customer experience and adherence to company policies.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences.
• Capable of multitasking between in-store and phone customers.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professionals and installers as needed.
• Handle cash, checks, and credit card transactions.
• Process exchanges and returns per policy.
• Address customer complaints professionally.
• Perform in-store duties (stock, fronting, cleaning).
• Deliver occasional store services (washers, batteries, codes, etc.).

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in New Boston, Texas, is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management with tasks. Bilingual candidates encouraged to apply and cross-train on warranty/returns, cash handling, and in-store services.

You will assist with stock, price lookups, and upselling related items, while ensuring a friendly customer experience and adherence to company policies.