Bilingual Automotive Parts & Service Specialist

O'Reilly Auto Parts; Gray (GA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, and vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers with technical parts knowledge and strong service. This role will oversee daily activities of the delivery team to ensure accurate and timely order deliveries in a busy store environment.

Candidates with a strong mechanical background and ASE certification are encouraged to apply; bilingual (Spanish) skills are highly desired to better serve a diverse customer base.

Qualifications

• Strong mechanical background and hands-on knowledge of automotive repairs.
• Above average communication skills to interact with professional customers.
• Bilingual candidates encouraged to apply, Spanish highly desired.
• Experience or aptitude in handling parts and repair-related tasks.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders by phone and online, invoice, pick and stage parts for delivery, and coordinate delivery staff.
• Ensure delivery vehicles are serviced and maintained per company standards.
• Record daily mileages and vehicle inspections in fleet management systems.
• Collaborate with Sales Specialists and Territory Managers to provide excellent service.
• Verify product and warranty parts are billed before customers leave.

Skills

Mechanic background

Communication skills

Bilingual (Spanish desired)

Customer service

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers with technical parts knowledge and strong service. This role will oversee daily activities of the delivery team to ensure accurate and timely order deliveries in a busy store environment.

Candidates with a strong mechanical background and ASE certification are encouraged to apply; bilingual (Spanish) skills are highly desired to better serve a diverse customer base.