Bilingual Automotive Parts Advisor

O'Reilly Auto Parts; Wentzville (MO); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions start

Medical, dental, & vision insurance

Flexible Spending Account (FSA)

Tuition assistance

Career growth opportunities

Zusammenfassung

O’Reilly Auto Parts is seeking a Parts Specialist in Missouri to provide excellent service to retail and installer customers. You will assist in merchandise selection, manage cash transactions, and support store management with daily tasks.

Responsibilities include answering calls, looking up parts, quoting prices, and offering related items while maintaining stock and clean store presentation. Bilingual candidates are encouraged to apply.

Qualifikationen

• Must be able to quickly match alphanumeric sequences.
• Must provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.
• Familiarity with automotive parts and sales is preferred.
• Bilingual abilities (Spanish) are highly desired.
• O’Reilly Auto Parts promotes from within and supports career growth.

Aufgaben

• Greet and assist retail and installer customers with merchandise selection.
• Support store management and installer service specialists in tasks.
• Answer store phone calls, lookup parts, quote prices, and offer related items.
• Handle cash, checks, and credit card transactions; maintain cash drawer integrity.
• Process exchanges/returns and resolve customer complaints.
• Assist with stock updates, planograms, and daily store operations.
• Perform in-store services and occasional vehicle delivery as needed.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Ausbildung

ASE certification

Tools

Weatherly index system

Jobbeschreibung

O’Reilly Auto Parts is seeking a Parts Specialist in Missouri to provide excellent service to retail and installer customers. You will assist in merchandise selection, manage cash transactions, and support store management with daily tasks.

Responsibilities include answering calls, looking up parts, quoting prices, and offering related items while maintaining stock and clean store presentation. Bilingual candidates are encouraged to apply.