Bilingual Auto Sales & Service Coordinator

Kastnerhonda; Napa (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Ongoing company-wide training

Growth opportunities

Supportive working environment

Job summary

A reputable automotive service provider in Napa, California is seeking a self-motivated Bilingual Business Development Representative. The role involves managing inbound sales and service inquiries, scheduling appointments, and supporting both the Sales and Service departments. Candidates should have a high school diploma, bilingual fluency, and preferably experience in customer service. The position offers a full-time opportunity with a commitment to professional growth and an emphasis on a positive workplace environment.

Qualifications

• High school diploma or GED required.
• Fluency in English and a second language (bilingual) is essential.
• Availability to work on weekends.
• Previous experience in administrative or customer service roles preferred.

Responsibilities

• Handle incoming sales and service appointment requests via phone and internet.
• Schedule, confirm, and follow up on appointments.
• Coordinate customer questions and issues with appropriate departments.
• Track sold vehicles and maintain up-to-date hot sheets.

Skills

Fluency in English and a second language

Organizational skills

Time management skills

Customer service experience

Education

High school diploma or GED

Tools

Microsoft Office

Reynolds and Reynolds software

Job description

A reputable automotive service provider in Napa, California is seeking a self-motivated Bilingual Business Development Representative. The role involves managing inbound sales and service inquiries, scheduling appointments, and supporting both the Sales and Service departments. Candidates should have a high school diploma, bilingual fluency, and preferably experience in customer service. The position offers a full-time opportunity with a commitment to professional growth and an emphasis on a positive workplace environment.