Bilingual Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Covington (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with employer contributions

Health insurance options

Tuition educational assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Covington, Louisiana, to provide high-level service to retail and installer customers. The role includes assisting customers, processing transactions, and performing various operational tasks while ensuring excellent customer service.

Bilingual candidates are encouraged to apply. The positions offer competitive wages, paid time off, and a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Familiar with automotive parts and cataloging.
• Must be able to handle customers both on the phone and in-store.

Responsibilities

• Provide service to retail and installer customers.
• Greet customers and assist with merchandise selection.
• Process customer transactions and maintain cash drawer.
• Resolve customer complaints and perform daily operational tasks.

Skills

Outstanding customer service

Ability to multitask

Fluency in multiple languages

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Covington, Louisiana, to provide high-level service to retail and installer customers. The role includes assisting customers, processing transactions, and performing various operational tasks while ensuring excellent customer service.

Bilingual candidates are encouraged to apply. The positions offer competitive wages, paid time off, and a comprehensive benefits package including medical, dental, and vision insurance.