Bilingual Auto Parts Specialist – Customer Solutions

O'Reilly Auto Parts; Blanchester (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k start day one

Medical Insurance

Dental Insurance

Vision Insurance

Stock Purchase Plan

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts in Blanchester, OH, is seeking a Parts Specialist to deliver high-level service to retail and installer customers. This role supports store management and requires a friendly, efficient approach.

Responsibilities include greeting customers, looking up parts, processing transactions, returns, and assisting with store upkeep. Bilingual candidates are encouraged to apply and total compensation includes benefits.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail and walk-in customers in a friendly, courteous manner and assist with merchandise selection.
• Assist managers and installer service specialists with professional customers as needed.
• Handle cash, checks, and credit card transactions with accurate change and secure cash drawer.
• Process exchanges and returns per company policies and procedures.
• Answer store phones, look up parts, quote prices, and offer related items and Low-Price Guarantee.
• Perform daily store tasks such as stocking shelves, planogram updates, and basic maintenance.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts in Blanchester, OH, is seeking a Parts Specialist to deliver high-level service to retail and installer customers. This role supports store management and requires a friendly, efficient approach.

Responsibilities include greeting customers, looking up parts, processing transactions, returns, and assisting with store upkeep. Bilingual candidates are encouraged to apply and total compensation includes benefits.