Bilingual Auto Parts Specialist – Customer Service

O'Reilly Automotive; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Stock Purchase Plan & 401k startingDay

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Baton Rouge, LA is seeking a Parts Specialist to deliver high-level service to retail and installer customers; you'll support store management and help maintain accurate inventory and pricing.

Bilingual candidates are encouraged to apply; you will greet customers, assist with parts selection, handle sales at the register, and perform routine store tasks, including stocking and basic vehicle service support.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask between customers on the phone and in the store.

Responsibilities

• Greet retail/walk-in customers and assist in merchandise selection.
• Assist managers and installer service specialists with professional customers.
• Answer store calls, lookup parts, quote prices, and promote related items.
• Process cash, checks, and credit card transactions securely and accurately.
• Handle exchanges/returns per company policy and resolve complaints.
• Support daily store operations: stocking, image updates, freight receival, and inventory counts.
• Perform in-store services (e.g., wipers, batteries) where allowed by law.
• Occasional delivery duties may be required if business needs arise.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Baton Rouge, LA is seeking a Parts Specialist to deliver high-level service to retail and installer customers; you'll support store management and help maintain accurate inventory and pricing.

Bilingual candidates are encouraged to apply; you will greet customers, assist with parts selection, handle sales at the register, and perform routine store tasks, including stocking and basic vehicle service support.