Bilingual Auto Parts Specialist - Customer Focus & Growth

O'Reilly Auto Parts; New Albany (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in New Albany, MS, seeks a Parts Specialist to deliver high-level service to retail and installer customers. Bilingual candidates are encouraged to apply, with training and responsibilities across cashiering, inventory, and in-store services.

You will greet customers, assist with parts lookup, process payments, and handle returns while supporting store management in daily tasks. Prior knowledge of automotive parts is helpful; ASE certification is valued.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly in a friendly manner and assist in selecting merchandise.
• Assist professional customers and installers as needed and directed.
• Handle cash drawer, process payments, and manage exchanges/returns per policy.
• Address and resolve customer complaints in a courteous manner.
• Perform stock replenishment, planogram updates, and basic store maintenance.
• Offer in-store services (e.g., install wipers, test batteries) as trained.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts in New Albany, MS, seeks a Parts Specialist to deliver high-level service to retail and installer customers. Bilingual candidates are encouraged to apply, with training and responsibilities across cashiering, inventory, and in-store services.

You will greet customers, assist with parts lookup, process payments, and handle returns while supporting store management in daily tasks. Prior knowledge of automotive parts is helpful; ASE certification is valued.