Bilingual Auto Parts Specialist — Customer Experience

O'Reilly Auto Parts; Plainfield (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, Dental, and Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts in Plainfield, Indiana, is looking for a Parts Specialist to deliver exceptional service to retail and installer customers. The role involves assisting in merchandise selection, addressing customer complaints, and performing various operational tasks. The ideal candidate should possess strong customer service skills, multitasking abilities, and knowledge of automotive parts. O'Reilly offers competitive wages, paid time off, and opportunities for career growth within the company.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Familiar with automotive parts and cataloging.
• Fluency in multiple languages, Spanish is highly desired.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist with daily operational tasks in the store.
• Address and resolve customer complaints.

Skills

Customer service skills

Ability to multitask

Attention to detail

Ability to quickly match alphanumeric sequences

Education

ASE certification

Job description

O'Reilly Auto Parts in Plainfield, Indiana, is looking for a Parts Specialist to deliver exceptional service to retail and installer customers. The role involves assisting in merchandise selection, addressing customer complaints, and performing various operational tasks. The ideal candidate should possess strong customer service skills, multitasking abilities, and knowledge of automotive parts. O'Reilly offers competitive wages, paid time off, and opportunities for career growth within the company.