Bilingual Auto Parts Specialist

O'Reilly Auto Parts; Collierville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401k plan

Health Insurance

Tuition Reimbursement

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in achieving tasks. Bilingual candidates are encouraged to apply and training is provided to complete essential duties.

Responsibilities include assisting customers at the counter and on the phone, processing transactions, handling exchanges, returns, and complaints with a friendly approach.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs and related selling initiatives.
• Greet customers and assist them in selecting merchandise.
• Assist managers and installer service specialists with professional customers as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in achieving tasks. Bilingual candidates are encouraged to apply and training is provided to complete essential duties.

Responsibilities include assisting customers at the counter and on the phone, processing transactions, handling exchanges, returns, and complaints with a friendly approach.