Bilingual Auto Parts Specialist

Dormont Manufacturing Co; Ankeny (IA); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with Employer Contributions from

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply.

The role covers customer greetings, helping customers choose parts, assisting with professional accounts, and performing routine store operations and transactions in a fast-paced environment.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet retail/walk-in customers in a friendly, courteous manner and assist them in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Handle cash drawer, accept payments, make change and process credit card transactions.
• Process exchanges and returns according to company policy.
• Address and resolve customer complaints in a friendly manner.
• Perform daily store tasks including stocking shelves, fronting and facing, and basic maintenance.
• Operate store equipment after training and company requirements.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply.

The role covers customer greetings, helping customers choose parts, assisting with professional accounts, and performing routine store operations and transactions in a fast-paced environment.