Bilingual Auto Parts & Customer Service Specialist

O'Reilly Automotive; Grayling (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k from day one

Medical, dental & vision insurance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Grayling, MI is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in completing assigned tasks.

Bilingual candidates are encouraged to apply. The role includes greeting customers, assisting with merchandise selection, handling cash and payments, processing returns, and performing in-store services. Occasional deliveries may be required as business needs dictate.

Qualifications

• Ability to match alphanumeric sequences quickly.
• Provide outstanding, friendly and professional customer service.
• Able to multitask, serving customers in-store and on the phone.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Maintain cash drawer and process cash, checks and card transactions.
• Handle exchanges and returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with store operations, stocking and planogram updates.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Grayling, MI is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in completing assigned tasks.

Bilingual candidates are encouraged to apply. The role includes greeting customers, assisting with merchandise selection, handling cash and payments, processing returns, and performing in-store services. Occasional deliveries may be required as business needs dictate.