Bilingual Auto Parts & Customer Service Specialist

O'Reilly Auto Parts; Concord (NH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401k with employer contributions

Health insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Concord, NH seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. The role emphasizes friendly interactions, product knowledge, and teamwork to ensure smooth operations.

You'll greet customers, assist with merchandise selection, handle transactions, returns, and basic in-store services, and may drive a delivery vehicle when needed. Bilingual applicants are encouraged.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling phone and in-store customers simultaneously.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs and related selling.
• Process cash, checks, and credit transactions accurately.
• Handle exchanges/returns per company policy.
• Assist with store image, stock, and planogram updates.
• Provide in-store services such as battery tests and wiper installs.
• Support managers with tasks and service to professional customers.

Skills

Match alphanumeric sequences

Customer service

multitask

Job description

O’Reilly Auto Parts in Concord, NH seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. The role emphasizes friendly interactions, product knowledge, and teamwork to ensure smooth operations.

You'll greet customers, assist with merchandise selection, handle transactions, returns, and basic in-store services, and may drive a delivery vehicle when needed. Bilingual applicants are encouraged.