Bilingual AR Billing Specialist

Pension Services, Inc.; Town of Florida (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

15 days PTO

401k

Medical, Dental, Vision

Disability & Life Insurance

Job summary

Pension Services, Inc. is seeking a Billing Coordinator to manage daily billing activities, ensure client account accuracy, support accounts receivable, and guide one billing team member.

The role emphasizes bilingual English/Spanish communication, precise invoicing, and collaborative problem solving. The ideal candidate is highly organized, customer-focused, and comfortable handling payments, reconcilement, and client communications in a professional setting.

Qualifications

• 2+ years of billing, accounts receivable, or related accounting experience.
• Invoicing, payment processing, and account reconciliation experience.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Bilingual English/Spanish preferred.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Excel and billing/accounting systems.

Responsibilities

• Review billing information, orders, and client accounts to ensure accuracy.
• Assist with accounting functions and identify discrepancies between invoices, compensation, and customer accounts.
• Collect and verify all required information to ensure accurate billing.
• Prepare and send invoices and statements to clients through appropriate channels.
• Deposit payments and apply payments to client accounts as needed.
• Audit platform credits and maintain accurate billing records.
• Add and update billing specifications for client accounts.
• Conduct welcome calls with new clients and communicate with clients before new invoices are issued.
• Update and maintain service agreements and fee schedules.
• Monitor outstanding balances and follow up with clients regarding payments.
• Send follow-up invoices and collection communications when necessary.
• Maintain spreadsheets and reports with payment details and account activity.
• Respond to client questions and coordinate with internal departments to resolve issues.
• Complete platform forms for TPA payment requests.
• Provide support, training, and oversight to one billing team member.
• Perform other duties as assigned by the President or Management team.

Skills

Attention to detail

Customer service

Organizational skills

Communication skills

Bilingual EN/ES

Tools

Excel

Billing software

Job description

Pension Services, Inc. is seeking a Billing Coordinator to manage daily billing activities, ensure client account accuracy, support accounts receivable, and guide one billing team member.

The role emphasizes bilingual English/Spanish communication, precise invoicing, and collaborative problem solving. The ideal candidate is highly organized, customer-focused, and comfortable handling payments, reconcilement, and client communications in a professional setting.