Bilingual AI Support Engineer — Tokyo, Hybrid, Relocation
OpenAI
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Benefits offered by this job
Job summary
OpenAI’s User Operations team supports customers as they adopt AI and maximize value from our platform. This role focuses on troubleshooting, guidance, and escalation across a rapidly evolving environment, coordinating with Engineering, Product and Operations to improve reliability and the customer experience.
The position is based in Tokyo with a hybrid model (3 days in the office per week) and relocation assistance for new hires.
Job description
OpenAI’s User Operations team supports customers as they adopt AI and maximize value from our platform. This role focuses on troubleshooting, guidance, and escalation across a rapidly evolving environment, coordinating with Engineering, Product and Operations to improve reliability and the customer experience.
The position is based in Tokyo with a hybrid model (3 days in the office per week) and relocation assistance for new hires.
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