Bilingual Admissions Coordinator — Patient Access

Universal Health Services; McAllen (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

South Texas Health System seeks a patient services coordinator to perform patient registration, verify insurance, and collect upfront payments, following hospital policies. The role includes obtaining signatures for payment responsibility and assisting with admissions and correspondence.

The ideal candidate will have 1–2 years in a medical/healthcare business office, strong customer service, and bilingual English/Spanish communication, with a High School diploma and CPI training within 6 months

Qualifications

• 1. One to two years of medical/healthcare business office experience preferred.
• 2. Excellent customer service skills are required.
• 3. Computer skills required.
• 4. Good verbal communication skills in English/Spanish required.
• 5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Responsibilities

• Register patients by interviewing to collect identification and demographic info.
• Verify insurance benefits and perform upfront collections.
• Determine eligibility and arrange admission following policies.
• Obtain signatures for payment responsibility and explain financial obligations.
• Answer calls, direct routing, and assist with supplies and correspondence.

Skills

Customer service

Verbal communication

Bilingual English/Spanish

Computer skills

Education

High School diploma, GED

CPI training within 6 months of hire

Tools

Computer skills

Job description

South Texas Health System seeks a patient services coordinator to perform patient registration, verify insurance, and collect upfront payments, following hospital policies. The role includes obtaining signatures for payment responsibility and assisting with admissions and correspondence.

The ideal candidate will have 1–2 years in a medical/healthcare business office, strong customer service, and bilingual English/Spanish communication, with a High School diploma and CPI training within 6 months