Bilingual Administrative Support Manager — Hybrid

Elevance Health; San Juan (PR); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Elevance Health in San Juan, Puerto Rico, is seeking a Manager Administrative Support to lead the Professional Services administrative team. The role focuses on coordinating files, mail, scheduling, and support services while maintaining confidential data and implementing efficient processes.

Hybrid work requires in-office presence three days a week with standard 8-hour shifts, Monday through Friday, 8:00 a.m. to 6:00 p.m., and occasional overtime based on workload.

Qualifications

• HS diploma or equivalent with at least 2 years of supervisory/admin leadership experience.
• Fully bilingual (English & Spanish) with strong written and spoken communication.
• Bachelor's or Master's degree in Business Administration, Health Services Administration, or related field preferred.

Responsibilities

• Maintain current and organized files and retrieve documents on request.
• Provide telephone support and direct callers to appropriate contacts.
• Screen and distribute mail and prepare materials for mailing to ensure workflow.
• Schedule meetings and prepare materials.
• Manage transmission of documents by fax, messenger, etc.
• Delegate assignments and align priorities across the division.
• Create and maintain presentation materials for divisional services.
• Oversee supply ordering, inventory, and maintenance systems.
• Oversee divisional resource center organization and maintenance.
• Handle confidential corporate/divisional data.
• Assist department and participate in special projects within deadlines.
• Evaluate projects for cost, resources, and supplies.
• Hire, train, coach, and evaluate direct reports.

Skills

Bilingual English/Spanish

Supervisory leadership

Communication skills

Education

Bachelor's or Master's degree in Business Administration

Job description

Elevance Health in San Juan, Puerto Rico, is seeking a Manager Administrative Support to lead the Professional Services administrative team. The role focuses on coordinating files, mail, scheduling, and support services while maintaining confidential data and implementing efficient processes.

Hybrid work requires in-office presence three days a week with standard 8-hour shifts, Monday through Friday, 8:00 a.m. to 6:00 p.m., and occasional overtime based on workload.