Bilingual Administrative & Dispatch Coordinator

AppleOne Employment Services; Hayward (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

AppleOne Employment Services is seeking an Administrative / Dispatch Coordinator for a local client in Hayward, CA. The role involves handling calls, scheduling, invoicing, data entry, and coordinating service requests while delivering excellent customer service.

The ideal candidate is bilingual Spanish-English, organized, detail-oriented, and able to adapt in a fast-paced environment. Strong communication and proficiency with Microsoft Office and basic QuickBooks are preferred.

Qualifications

• Bilingual Spanish and English preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Ability to adapt communication style to different personalities and situations.

Responsibilities

• Answer, screen, and direct incoming phone calls professionally.
• Provide exceptional customer service to customers, vendors, and team members.
• Schedule, coordinate, and confirm appointments and service requests.
• Perform invoicing, data entry, and record maintenance with accuracy.
• Assist with dispatching and coordinating schedules as needed.
• Maintain accurate customer, scheduling, and billing information.
• Communicate updates and important information to customers and team members.
• Assist with administrative and office support duties.
• Help keep daily office operations organized and efficient.
• Support team members and assist wherever needed to ensure smooth operations.

Skills

Bilingual Spanish-English

Customer service

Interpersonal skills

Verbal & written communication

Organizational skills

Multitasking

Detail-oriented

Microsoft Office

QuickBooks

Tools

Excel

QuickBooks

MS Office Suite

Job description

AppleOne Employment Services is seeking an Administrative / Dispatch Coordinator for a local client in Hayward, CA. The role involves handling calls, scheduling, invoicing, data entry, and coordinating service requests while delivering excellent customer service.

The ideal candidate is bilingual Spanish-English, organized, detail-oriented, and able to adapt in a fast-paced environment. Strong communication and proficiency with Microsoft Office and basic QuickBooks are preferred.