Bilingual Administrative Assistant - CPS Unit

Department-of-Family-and-Protective-Services; Seville Park Number 1 Colonia (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation & holidays

Dental, vision & life insurance

Flexible spending accounts

Employee discounts

Job summary

The Texas Department of Family and Protective Services in Edinburg, TX is seeking an Administrative Assistant-Bilingual to provide unit support. You will answer calls, route messages, prepare travel vouchers, and assist with office operations for a busy CPS CVS unit.

The role requires bilingual English and Spanish, a high school diploma, and at least one year of full-time administrative experience. This position offers full-time hours with benefits including health insurance, retirement plans,

Qualifications

• Graduation from high school or equivalent
• One year full-time administrative support, general office, clerical, secretarial or Texas DFPS experience
• Thirty semester hours substituted year-for-year for required experience (if applicable)

Responsibilities

• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.
• Assists staff in office processes and operations including resolving software/equipment issues; assists with sorting and routing mail.
• Prepares forms including time and leave, and travel arrangements; assists with training activities to back-up other unit administrative assistants.
• Maintains a system for progress updates and develops forms, case files and reports.
• Performs data entry into IMPACT and other electronic programs; provides program information and referrals to community resources.
• Attends work regularly; promotes diversity and respects coworkers and contacts.

Skills

Bilingual English/Spanish

Communication skills

Office administration

Data entry

Telephone screening

Education

High school diploma or equivalent

Tools

Microsoft Works / Windows

Job description

The Texas Department of Family and Protective Services in Edinburg, TX is seeking an Administrative Assistant-Bilingual to provide unit support. You will answer calls, route messages, prepare travel vouchers, and assist with office operations for a busy CPS CVS unit.

The role requires bilingual English and Spanish, a high school diploma, and at least one year of full-time administrative experience. This position offers full-time hours with benefits including health insurance, retirement plans,