Bilingual Administrative Assistant

TEKsystems; Milwaukee (WI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Life insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

PTO

Job summary

TEKsystems is seeking a bilingual Loan Processor in Milwaukee, WI to guide applicants through the mortgage loan process from underwriting to closing. This role suits someone with customer service or administrative experience who enjoys working directly with families and managing documentation.

The position is fully onsite in Downtown Milwaukee with a pay range of $20.00–$22.00 per hour. Benefits include medical, dental and vision, retirement plan options, life insurance, disability coverage,

Qualifications

• Bilingual in English and Spanish.
• At least 1 year of customer service or administrative experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational and communication skills.
• Ability to manage multiple priorities and attention to detail.

Responsibilities

• Assist mortgage applicants throughout the loan process, from underwriting through loan approval and closing.
• Collect, review, and organize required loan documentation to ensure underwriting requirements are met.
• Maintain accurate and organized digital and paper loan files for compliance and audit purposes.
• Prepare pre-approval letters, requests for additional information, adverse action notices, and loan commitment letters.
• Complete loan documentation and disclosures from application through closing.
• Coordinate with internal teams to ensure insurance coverage and other closing requirements are completed.
• Maintain and update customer information in Salesforce and other internal systems.
• Schedule and conduct intake meetings with newly pre-approved borrowers.
• Assist with reporting, audits, and administrative projects within the lending department.
• Ensure all work complies with federal and state regulations, company policies, and lending guidelines.
• Communicate regularly with applicants, homebuyer coaches, realtors, and internal stakeholders to provide a positive customer experience.

Skills

Bilingual English/Spanish

Customer service

Administrative work

Microsoft Office

Organizational skills

Tools

Microsoft Office

Job description

Position Overview

We are seeking a *Bilingual Loan Processor* to support a growing lending team by guiding applicants through the mortgage loan process from underwriting through closing. This role is ideal for someone with customer service or administrative experience who enjoys working directly with families, managing documentation, and ensuring a smooth loan experience.

Key Responsibilities

• Assist mortgage applicants throughout the loan process, from underwriting through loan approval and closing.
• Collect, review, and organize required loan documentation to ensure underwriting requirements are met.
• Maintain accurate and organized digital and paper loan files for compliance and audit purposes.
• Prepare pre-approval letters, requests for additional information, adverse action notices, and loan commitment letters.
• Complete loan documentation and disclosures from application through closing.
• Coordinate with internal teams to ensure insurance coverage and other closing requirements are completed.
• Maintain and update customer information in Salesforce and other internal systems.
• Schedule and conduct intake meetings with newly pre-approved borrowers.
• Assist with reporting, audits, and administrative projects within the lending department.
• Ensure all work complies with federal and state regulations, company policies, and lending guidelines.
• Communicate regularly with applicants, homebuyer coaches, realtors, and internal stakeholders to provide a positive customer experience.

Qualifications

• Bilingual in *English and Spanish*
• Minimum of 1 year of customer service or administrative experience
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong organizational and communication skills
• Ability to manage multiple priorities and maintain attention to detail

Why Apply?

• Great opportunity for someone looking to re-enter the workforce, gain recent experience, or bridge employment gaps.
• Valuable exposure to the mortgage and lending industry.
• Supportive team environment with hands‑on training.
• Potential assignment length ranging from a few weeks to several months.

Work Environment

• Fully onsite in Downtown Milwaukee
• Professional office setting
• Parking validated by the client

Job Type & Location

This is a Contract position based out of Milwaukee, WI.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Milwaukee,WI.

Application Deadline

This position is anticipated to close on Sep 10, 2026.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.