Bilingual Accounts Receivable Specialist

A Head for Profits; Lombard (IL); On-site; USD 30,000 - 36,000; Full time

Job summary

A Head for Profits in Lombard, IL seeks an Accounts Receivable Specialist to support AR operations, invoicing, collections, and cash application to ensure timely, accurate payments and up-to-date customer records.

Reporting to the Controller, you will collaborate with the accounting team and operations to resolve issues, reduce delinquencies, and maintain efficient processes. Office-based role with standard hours and occasional extra coverage as needed.

Qualifications

• 3-5 years of prior AR experience preferred.
• High school diploma or equivalent required.
• Bilingual English/Spanish preferred.
• Comfortable with frequent outbound calling and proactive outreach regarding billing.

Responsibilities

• Issue A/R invoices to customers daily via email, mail, phone, and portals.
• Facilitate payment of invoices by sending reminders and status inquiries.
• Follow up on past-due accounts per SOP and escalate as needed.
• Document daily collections activity and maintain records of customer interactions.
• Receive and process payments via check, debit/credit, and ACH.
• Record invoices, payments, and deposits promptly and accurately.
• Obtain missing remittance details from customers and update records.
• Coordinate billing details with Operations/Management for accuracy.
• Review aging reports with Controller and resolve discrepancies.
• Provide documents such as W-9s and COIs when requested.
• Meet with A/R team to review aging and SOPs; assist with collections strategy.

Skills

Bilingual English/Spanish

Outbound calling

Communication

AR experience

Education

High school diploma or equivalent

Tools

Google Drive

Billing portals

Job description

A Head for Profits in Lombard, IL seeks an Accounts Receivable Specialist to support AR operations, invoicing, collections, and cash application to ensure timely, accurate payments and up-to-date customer records.

Reporting to the Controller, you will collaborate with the accounting team and operations to resolve issues, reduce delinquencies, and maintain efficient processes. Office-based role with standard hours and occasional extra coverage as needed.