Bilingual Account Resolution Specialist

Godshall Recruiting; Greenville (SC); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health/Dental/Supplemental benefits

PTO

Paid Holidays

Job summary

Godshall Recruiting in Greenville, SC is seeking a bilingual customer service specialist to perform outbound calls with Spanish/English speaking customers regarding account status and payments. The role offers three-day weekends with hours Mon-Thurs 9AM-8PM, starting October 5th, and is temp to hire/direct hire.

Applicants should be fluent in Spanish and English, possess strong phone communication skills, and have experience with Word and Excel.

Qualifications

• Ability to speak, read, and write in Spanish and English.
• Strong and effective phone communication skills.
• Experience with Word and Excel.

Responsibilities

• Outbound calls to communicate with Spanish/English speaking customers about account status and payments.
• Resolve outstanding balances and discuss payment options.
• Reach a decision with the customer that benefits both company and consumer.

Skills

Bilingual Spanish/English

Phone communication

Word

Excel

Job description

Salary: $20-$21/hrWhy you will love this job:Would you like three day weekends every week? The schedule for this position is Mon-Thurs from 9AM-8PMThis position starts October 5th!What your future day will look like:Outbound calls to communicate effectively with Spanish/English speaking customers to discuss account status, payment options, and resolve outstanding balances.Resolve consumer problems that arise from unique circumstancesReach a decision with the consumer that ensures the best outcome for both company and consumerBenefits Offered:Health/Dental/Supplemental benefitsPTOPaid HolidaysType: Temp to Hire/ Direct HireTo be a champion in this role, you will need:Ability to speak, read, and write in Spanish and EnglishStrong and effective phone communication skillsExperience with Word and ExcelWe know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.#hiringperfected