Bilingual Account Representative

Total Quality Logistics; Independence Township (OH); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Tuition reimbursement

Employee discounts

Financial wellness planning

Job summary

Total Quality Logistics is seeking a Bilingual Account Representative in Independence, OH. This role offers a minimum annual salary of $40,000 plus uncapped commission. You will support the sales team and manage projects related to Mexico cross-border shipping.

The ideal candidate is fluent in Spanish and English, has a strong work ethic, and can effectively communicate under pressure. Benefits include health coverage, 401(k) with company match, and more.

Qualifications

• Fluent in Spanish and English required for communication.
• Strong work ethic and ability to work independently.
• Ability to handle conflict with strong communication skills.

Responsibilities

• Communicate with customers regarding Mexico cross-border shipping needs.
• Manage daily shipments and resolve issues for timely deliveries.
• Input and manage shipment information in systems.
• Collaborate with support to ensure shipment service success.

Skills

Fluent in Spanish

Fluent in English

Strong communication skills

Solution-focused mindset

Ability to use latest technologies

Education

College degree preferred

Job description

The Bilingual Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.

What’s in it for you

• $40,000 minimum annual salary
• Uncapped commission opportunity
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, but also independent and assertive in solving problems
• You’re eager to develop complex logistics solutions while delivering great customer service
• College degree preferred, but not required
• Military veterans encouraged to apply

What you’ll be doing

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
• Work with the sales team to provide and negotiate competitive pricing
• Input, update and manage shipment information in our state-of-the-art systems
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed

What you need

• Fluent in Spanish and English
• Elite work ethic, 100% in-office, expected to go above and beyond
• Extreme sense of urgency to efficiently juggle dynamic operations
• Strong communication skills with ability to handle conflict
• Solution-focused mindset and exceptional customer service
• Ability to work with the latest technologies

Why TQL

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you’ll be: 6155 Rockside Rd Suite 115, Independence, OH 44131

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered