Bilingual Account Manager — Growth, Service & Sales

Rent-A-Center; Columbus (OH); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, drive sales, and deliver exceptional customer service. The role includes handling deliveries and pickups, collecting on past-due accounts, and maintaining strong relationships with customers to support business growth.

The position requires a high school diploma, a valid driver's license, and strong communication skills. It is a full-time on-site role with competitive starting pay and benefits.

Qualifications

• High school diploma or equivalent.
• Eligible to work in the U.S.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.

Skills

Strong communication

Customer service

Valid driver''s license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, drive sales, and deliver exceptional customer service. The role includes handling deliveries and pickups, collecting on past-due accounts, and maintaining strong relationships with customers to support business growth.

The position requires a high school diploma, a valid driver's license, and strong communication skills. It is a full-time on-site role with competitive starting pay and benefits.